CNUAS Organization Transformational Process Products and Services Discussion
Question Description
Please note that I have listed three (12) discussion questions; please respond to all of them in the threads provided. Your answer is to include a paragraph on an academic response using terms and concepts from the book and lecture; a second paragraph is required to provide a description of the major topic of the question. should be about 500 words per question. Consult course outline.
Essay Questions
1. Describe a transformation process within an organization that is familiar to you; list all inputs, components, and the transformation process that produces either a product or service the organization delivers its customers. Make sure you mention all of the parts of the transformation process.
2. What is the difference between a products or goods versus services? What are some of the similarities and differences between the two? Can services be inventoried? (Last Question is Lecture Based) Give some examples based upon your experience as a customer or from your professional experience.
3. Many people state that their organization has no customers. Is it possible for a business, or department within an enterprise, not to have customers? Why or why not? How does the customer influence an operations strategy? What is the difference between a strategy and an operations plan?
Include what you have learned and how you will use that information as a professional or as a consumer.
Please put your essay answers below the threads I have created below.
4.Why is it important for business units to continually revise their product or service offering? What new products or services is your employer, or an organization you are familiar with, considering? Recommend some metrics that could be used to measure the performance of the new product or service.
5.What is project management? What is the definition of a project? What are the basic components of project management? What is the role of a project manager? Can you describe these topics in the context of a project being done within an organization of your choice?
6.Pick a process in your organization and describe its purpose and steps. Can you determine success criteria for each step in your selected process? What are the inputs and outputs for each step? Are there any timing considerations? Could the process be improved?
7. What is the framework for evaluating alternative site locations? What are the qualitative and quantitative factors involved in site selection?
8. What are the various facility layouts used today in manufacturing and service operations? What are some of the characteristics of a good layout? What type of layout does your work use? Why does your work use this layout?
9. Put your term paper paragraph summary in the thread provided. Ensure that you mention the two types of QM tools (charts) you will use in your paper with a title. The instructor will respond to your summary. Make sure that you will have numerical data for performance metrics. The reason for this post is to prepare you for the paper.
10. Define inventory and discuss why inventories are maintained. What are the four Inventory Models?
11. What is the difference between yield management and revenue management for service based organizations? How can service companies carry labor inventory? Could there be a just-in-time labor model? What would that organization look like?
12. What metrics will you use in your paper? Why? What do they show to support your thesis?
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