Saginaw Valley State University Conflict Management Approaches Discussion
Question Description
Readings
Types and causes of conflict (2) Dealing with Conflict Instrument (Hiam, 1999)
Peer Assigned
Whole booklet
Task
The Booklet provides conflict handling styles depending on importance of relationship and relation of outcome. Read through the booklet and provide an interpersonal and team conflict situation (relationship) where each style results in the optimum (most desired) outcome.
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