Cumberland University Starbucks with Corporate Social Responsibility Discussion

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Cumberland University Starbucks with Corporate Social Responsibility Discussion

Computer Science, Cumberland University

Cumberland University Starbucks with Corporate Social Responsibility Discussion

Question Description

Customer Journey Mapping Will Improve Your Company's Bottom Line | Campaign Monitor

Making progress with our blog page. Add week 9 post to your existing blog page.

Instruction for Week 9

1st – After reading about improving the customer experiences (Chapter 14 in the IT Strategy textbook), map and explain in your own words how your organization or a company mapped the customer experience. Add your overall thoughts in the second paragraph.

Example of a journey mapping – Customer Journey Mapping 101

https://www.paldesk.com/customer-journey-mapping-1…

Uxpressia

Keep in mind that your audience knows nothing about strategically planning a customer experience. Keep your writing simple, clear, and precise.

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