King Abdulaziz University Observation Research Methods in Amazon Discussion
Question Description
Amazon’s Kindle (its electronic book, magazine, and newspaper reader) has been far more successful that its SONY competitor. However, the original Kindle had some physical problems—button placement and page-turn speed among them. Correcting these problems resulted in the Kindle2, released in 2009 to glowing reviews.
What observation research might have been used in the redesign of the original Kindle? (Refer Chapter-7/ Module-6)
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